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Policies

Information about Royal Collection Trust's key policies can be found here. We continuously strive to monitor, review and update these policies to ensure we meet regulatory and legal requirements.

Ddeaf event held at The Queen's Gallery, Buckingham Palace
Accessibility

Royal Collection Trust's vision is that the Royal Collection and Palaces are valued and enjoyed by everyone.
Cookies

The Royal Collection Trust uses cookies to give website visitors the best possible experience whilst browsing our...
Copyright

The website and its contents are owned and operated by Royal Collection Trust, part of the Royal Household. All...
Feedback

We welcome and value all feedback. You can send us your suggestions, complaints or praise using the e-mail forms on the...

Document representing freedom of imformation
Freedom of Information

Details of the Royal Household’s FOI status are available on the British Monarchy website.

Modern Slavery Act
Modern Slavery

We aim to conduct our commercial activities in an ethically, environmentally and socially responsible manner.
Privacy and security

Your privacy is extremely important to us. Our Privacy Notice outlines the way in which we gather and use information...
Terms and conditions

Our Terms and Conditions policy sets out the terms of application for individual, group, special visit and private...

Royal Collection Trust staff
The Royal Household Gender Pay Gap report

Find the latest Gender Pay Gap report for The Royal Household incorporating Royal Collection Trust.

Safeguarding policy - charity commission logo
Safeguarding policy

Download and read the Royal Household's Safeguarding policy and procedures.

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Official Royal Residences

The income from your ticket contributes directly to The Royal Collection Trust, a registered charity. The aims of The Royal Collection Trust are the care and conservation of the Royal Collection, and the promotion of access and enjoyment through exhibitions, publications, loans and educational activities.