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Practical Information

Windsor Castle warden with visitors

Windsor Castle warden with visitors ©

Windsor Castle is open from Thursday to Monday, with the following opening times:

From 1 March to 31 October
From 10:00 until 17:15, with the last admissions at 16:00.

From 1 November to 28 February
From 10:00 until 16:15, with the last admissions at 15:00.

For more information on our COVID-19 safety measures please visit the Welcome Back page.

Visitor Information

  • There is a lot to see and do at Windsor Castle, so please allow enough time to make the most of your visit. We suggest between 1½ and 2 hours.
  • The Admission Centre is busiest from opening and throughout the morning. For the best experience please book your tickets in advance and arrive after midday.
  • The Castle is at the top of a steep hill, and the visitor route covers long distances. We recommend you wear comfortable shoes.
  • St George’s Chapel closes at 16:00, although visitors are welcome to attend evensong at 17:15. The Chapel is also closed to visitors on Sundays but worshippers are welcome to attend services.
  • Dogs are not allowed within the Castle grounds, with the exception of assistance dogs.
  • As Windsor Castle is a working royal palace, sometimes the entire Castle or the State Apartments within the Castle need to be closed at short notice. Please check closure dates in advance.

Security and Luggage

Security screening

On arrival, you and your belongings will be subject to airport-style security checks. Try to bring as little as possible with you as it will help you to get through security screening more quickly.

Just as at the airport, please remove all metal objects from your pockets before going through the security arch. For efficiency, we advise packing cameras, phones, keys and wallets in your bag before placing the bag through the security scanner.

You may carry handbags and use pacemakers, hearing aids and other electrical or electronic equipment needed for health reasons. Please approach a Warden if you have any concerns or require assistance.

Restricted items

Some items, such as large items of baggage, backpacks, children’s scooters, footballs, balloons, pen knives and scissors may not be brought into the Castle. We do not have the facility to check these in to be reclaimed at the end of your visit. Download the list of prohibited items below and check before you visit.

Certain items are prohibited in Windsor Castle

See all prohibited items

  • Pushchairs can be used around the Castle grounds, but will need to be checked in at the cloakroom in the Inner Hall before entering the rooms. They can be collected once you have finished touring the State Apartments. 
  • Smoking, including e-cigarettes is not permitted anywhere inside the Castle grounds.
  • For safety and security reasons, a one-way system operates along the visitor route inside the Castle.
  • As Windsor Castle is a working royal palace, security and opening arrangements may be subject to change at short notice.

Cloakroom facilities

There is a secure cloakroom in the China Museum at the entrance to the State Apartments for the storage of large items of baggage. Large backpacks and pushchairs are not permitted in the State Apartments and must be checked in here. 

There is no limit on the size or weight of luggage brought into the Castle cloakroom. However please bear in mind:

  • the walk from the Admission Centre to the Cloakroom takes about 10 minutes and is uphill to begin with, although it flattens out along the route.
  • there is a flight of stairs to negotiate once you arrive at the entrance to the State Apartments. 
  • your luggage will need to fit through the airport-style security scanners in the Admission Centre before it can be brought in to the Castle.

If you are planning to visit Windsor Castle on your way to/from the airport you might find it easier to use left luggage facilities at the airport or in central London.

Photography, filming & mobile phones

Photography and filming including the use of drones and wearable devices are not permitted inside the State Apartments or St George's Chapel. In consideration of other visitors, mobile phones must be switched off.

Photography and filming for non-commercial purposes are encouraged in the outside areas of the Castle Precincts. We love seeing your photos on Twitter and Instagram – tag your best shots with #WindsorCastle.

No parts of Windsor Castle may be used as the setting for wedding photography.

Applications for commercial filming should be submitted through this application form. 

Multimedia Guide

To make the most of your time at Windsor, pick up one of the free multimedia guides at the start of your visit. We clean our multimedia guides and headphones before you use them or you are welcome to use your own standard wired headphones if you prefer.

Our multimedia guides are available in:

  • English
  • Brazilian Portuguese
  • French
  • German
  • Italian
  • Japanese
  • Mandarin Chinese
  • Russian
  • Spanish
  • British Sign Language (BSL) with subtitles

The tour is introduced by His Royal Highness The Prince of Wales, Chairman of Royal Collection Trust and takes you through the Castle Precincts, the State Apartments and St George’s Chapel. The commentary provides a lively guide to the Castle’s history, from William the Conqueror, through medieval expansion, George IV’s gothic transformation and The Queen’s use of the Castle today.

Along the route, staff of the Royal Household explain the role of the Castle today as an official residence of The Queen and talk about their work, from arranging a State Banquet for 160 guests to restoring the historic interiors following the devastating fire of 1992. Woven into the tour are the unique sounds of the Castle, from the music of St George’s Chapel choir to tunes played by the organ inside an historic clock.

Family multimedia tour

Aimed at children aged 7-11, available in English.

Collect your handset and listen to our guide, Scorch the dragon, take you on a tour through the Castle with a range of games and interactive features.

Refreshments

The Undercroft Café serves freshly prepared meals, including sandwiches, wraps and salads, alongside an exclusive selection of teas and sweet treats.  

Eating and drinking is not permitted in the State Apartments with the exception of bottled water. Eating and drinking are not permitted in St George’s Chapel.

Visiting with children

Pushchairs can be used around the Castle grounds, but will need to be checked in at the cloakroom in the Inner Hall before entering the rooms. They can be collected once you have finished touring the State Apartments. Baby carriers and hip seats can be borrowed free of charge.

Breastfeeding is welcome anywhere within the Castle.

Toilets and baby-care facilities are located after the Security Hall near the start of your visit, on the North Terrace before the entrance to the State Apartments, and next to the Undercroft Café. Ask a Warden if you need assistance.

Find out more tips to enjoy your visit with your children in our Children and Families section.

Toilets

Toilets, baby-care facilities and accessible toilets are available after the Security Hall near the start of your visit, on the North Terrace before the entrance to the State Apartments, and next to the Undercroft Café. Accessible toilets are locked with a RADAR key, so please ask a Warden to unlock them if you do not have your own key. Our Changing Places facility is available on Engine Court, please ask a Warden for directions.

1-Year Pass

Before entering the Security Hall and Castle, you will have the opportunity to ask an Admissions Assistant to stamp your ticket to convert it into a 1-Year Pass. If you have printed your ticket, print and sign your name in the spaces provided before arriving.

You can enjoy free re-admission for a year by asking us to treat your ticket purchase as a donation. Terms and conditions apply.

Prices when State Apartments closed

Different prices apply when the Castle's State Apartments are closed. Check the latest information on closure dates.

 

Individuals

(Saturday)

Individuals

(Sunday - Friday)

Groups of 15 people or more

(Saturday)

Groups of 15 people or more

(Sunday - Friday)

Adult £15.60 £14.60 £14.00 £13.10
Young Person (18-24) £10.10 £9.60 £9.00 £8.60
Child (5-17)  £8.50 £8.00 £7.60 £7.20
Disabled £8.50 £8.00 £7.60 £7.20
Under 5 Free Free Free Free

Advantage card

Admission to Windsor Castle is free for Royal Borough of Windsor and Maidenhead Advantage Card holders. You are able to book in advance or turn up on the day. If you turn up on the day, admission will be provided on the next available timeslot, subject to availability.

To book in advance please call the Ticket Sales and Information Office on +44 (0)303 123 7304. Please note that a £2.00 transaction fee is payable on all telephone bookings.

Your pre-booked tickets will be available for collection from the ticket counter on the day of your visit upon presentation of the correct number of valid Advantage Cards.

Only cards with a photograph of the cardholder and an in-date expiry date will be accepted, if your card does not contain all of these, please apply for a new card via the Royal Borough of Windsor and Maidenhead website. Children must have their own card.

ACCESS AND MOBILITY

Windsor Castle is fully accessible. Concessionary rates are available if you have a disability and a companion is admitted free of charge.