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Buckingham Palace Practical Information

Children with a warden at Buckingham Palace

Children with a warden at Buckingham Palace ©

This information will help you plan your visit.

Prebooking tickets is highly recommended. There is a timed admission system operating on all tours. This is the time you select when purchasing your ticket. 

Alternative arrangements can be made for visitors with disabilities on request. Prior to booking your ticket, contact the Specialist Sales team on +44 (0)303 123 7324 or email [email protected] to ensure we correctly cater for your requirements. 

Information varies depending on the event you have booked. Use the links to jump to the most relevant details for you.

 

The garden at Buckingham Palace

  • We suggest you allow 2 hours for your visit from arrival to exiting, but you may enjoy the garden for as long as you wish during our opening hours (garden closes at 18.00). 
  • If you already have your ticket, for the best experience please arrive at the entry time printed on your ticket and not before. 
  • There is no formal dress code required to enter the Palace, but you are advised to wear comfortable shoes and dress for the weather. Sunscreen lotion for sunny days and umbrellas and ponchos for wet days are highly recommended, as there is limited shelter within the garden. 
  • When you arrive, you will pass through an airport-style security check. here won’t be a cloakroom available, so please be prepared to carry all your belongings with you at all times. Read more about security & luggage.
  • You may take photographs in the Palace Garden, but not during a guided tour. Read about photography, filming & mobile phones.
  • Picnicking is allowed in the garden, with some restrictions. Please read guidance on picnics before visiting. 
  • Toilets and baby-care facilities are available.
  • Pushchairs are encouraged for young children. Read more about visiting with children.
  • Animals, other than guide, hearing or assistance animals, will not be admitted to the Palace or Garden. 

 

The State Rooms and garden at Buckingham Palace

  • We suggest you allow 2 ½ hours for your visit, from arrival to exiting, but after your tour you may enjoy the garden for as long as you wish during our opening hours (garden closes at 18.00). 
  • If you already have your ticket, for the best experience please arrive at the entry time printed on your ticket and not before. 
  • There is no formal dress code required to enter the Palace, but you are advised to wear comfortable shoes as the Palace tour runs for one hour without rest stops. Please also dress for the weather. Sunscreen lotion for sunny days and umbrellas and ponchos for wet days are highly recommended as there is limited shelter within the garden. 
  • When you arrive, you will pass through an airport-style security check. For your tour of the State Rooms, there will be a self-service cloakroom, supervised by a Warden, where you can leave coats and small bags. However, please collect your items at the end of your tour before moving into the garden. Read more about security & luggage.
  • Photography is not allowed anywhere inside the State Rooms. You may take photographs in the Palace garden, but not during a guided tour. Read about photography, filming & mobile phones.
  • Eating and drinking aren't allowed inside the State Rooms, with the exception of bottled water.
  • Picnicking is allowed in the garden, with some restrictions. Please read guidance on picnics before visiting. 
  • Toilets and baby-care facilities are available.
  • For safety reasons, pushchairs cannot be taken into the State Rooms. They must be checked in and collected at the exit from the State Rooms. Read more about visiting with children.
  • The State Rooms included on the tour include the Ballroom, Green Drawing Room, Throne Room, White Drawing Room, Music Room, Blue Drawing Room, East Gallery and Bow Room. Due to the ongoing Reservicing Programme,the Marble Hall, Picture Gallery and State Dining Room will not form part of these tours.
  • Animals, other than guide, hearing or assistance animals, will not be admitted to the Palace or Garden. 

security

For safety and security reasons, a one-way system operates along the visitor route.

Security screening

On arrival, you and your belongings will be subject to airport-style security checks. Try to bring as little as possible with you as it will help you to get through security screening more quickly.

Just the same as if you were at an airport, please remove all metal objects from your pockets before going through the security arch and pack cameras, phones, keys and wallets in your bag before placing the bag through the security scanner.

We do not have airport-style restrictions on liquids, but alcohol may not be brought into the Palace or garden.

You may carry handbags and use pacemakers, hearing aids and other electrical or electronic equipment needed for health reasons. Please approach a Warden if you have any concerns or require assistance.

Animals

Animals, other than guide, hearing or assistance animals, will not be admitted. 

Restricted items

Please review our prohibited items list via the link below. Glassware, glass bottles and alcohol are not permitted in Buckingham Palace or Garden.

Smoking, including electronic e-cigarettes is not permitted anywhere on site, including the garden.

As Buckingham Palace is a working royal palace, security and opening arrangements may be subject to change at short notice. Check closure dates

 

 

Prohibited items

Photography, filming and mobile phones

Photography and filming including the use of drones and wearable devices for personal, non-commercial purposes are not permitted inside the State Rooms. In the garden, photography and filming for non-commercial purposes are encouraged, but are not permitted during a guided tour. We love seeing your photos on Twitter and Instagram – tag us with your best shots!

In consideration of other visitors, mobile phones must be switched off inside the State Rooms.

Applications for commercial filming should be submitted through this application form.

Visiting with children

Toilets and baby-care facilities are available. 

For safety reasons, pushchairs cannot be taken into the State Rooms. They must be checked in and collected after your tour, but may be used within the garden.

Baby carriers and hip seats can be borrowed free of charge, subject to availability. 

Breastfeeding is welcome anywhere within the Palace.

Please take extra care in the garden, as the visitor route is close to the lake.

Toilets

Toilets and baby-care facilities are available, located at the visitor entrance or in the garden, depending on your tour. The nearest public toilets are located in Cardinal Place and Victoria train station.

 

Picnics

We are delighted to be able to offer guests with tickets to visit Buckingham Palace this summer, 9 July – 19 September 2021, the opportunity to picnic in the Palace garden. A refreshment stand serving sandwiches, salads, cakes, ice cream and hot and cold drinks will be available. See the menu. It is also possible to bring food and drink with you, please review the permitted and non-permitted items below before visiting:

Permitted

  • Food and non-alcoholic drinks
  • Plastic glasses and paper cups
  • Tableware and cutlery
  • Small picnic baskets and cool bags
  • Blankets and small foldable chairs
  • Personal and golfing-sized umbrellas

All items must be no larger than 55 x 35cm in order to pass through airport-style security scanners.

Non-Permitted

  • Alcohol consumption
  • Glassware and glass bottles
  • Sharp-bladed knives
  • Radio/speaker
  • Barbecues
  • Parasols, windbreakers and gazebos
  • Ball games or similar