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Practical Information

Warden with a group of visitors at the Royal Mews

Warden with a group of visitors at the Royal Mews ©

Duration of your visit

You can visit the Royal Mews at your leisure using the complimentary multimedia tour, which lasts approximately 45 minutes. Between March - October guided tours run by the Wardens also depart hourly from 10:00-16:00. Look out for details at the entrance, or ask a Warden for more details.  

Security and Luggage

Security screening

On arrival, you and your belongings will be subject to airport-style security checks. Try to bring as little as possible with you as it will help you to get through security screening more quickly.

Just the same as if you were at an airport, please remove all metal objects from your pockets before going through the security arch and pack cameras, phones, keys and wallets in your bag before placing the bag through the security scanner.

You may carry handbags and use pacemakers, hearing aids and other electrical or electronic equipment needed for health reasons. Please approach a Warden if you have any concerns or require assistance.

Restricted items

Certain items such as large items of baggage, pen-knives and scissors are not allowed to be brought into the Royal Mews as there are no cloakroom facilities available. Push chairs are allowed.

Smoking, including electronic e-cigarettes is not permitted.

As Buckingham Palace is a working royal palace, security and opening arrangements may be subject to change at short notice. Check closure details

Prohibited items

Photography, filming and mobile phones

Photography and filming for non-commercial purposes are welcomed at the Royal Mews. We love seeing your photos on Twitter and Instagram – tag us with your best shots using #RoyalMews. 

Applications for commercial filming should be submitted through this application form.

Mobile phones can be used, but with consideration for other visitors.

Free WiFi

We provide free WiFi for visitors around the admissions area and in our shop. Search for the network 'BuckinghamPalace' on your device.

Multimedia Guide

To make the most of your visit, pick up one of the free multimedia tours, available in:

  • English
  • French
  • German
  • Spanish
  • Italian
  • Japanese
  • Brazilian Portuguese
  • Russian
  • Chinese

The tour introduces the fascinating history of the Royal Mews and provides a lively insight into how the Mews operates today. Along the route, staff who live and work onsite talk about the roles they play in the day-to-day activities of the Royal Household. You can also be able to watch behind-the-scenes films about training the horses, caring for the royal cars and carriages, and preparing for a State Occasion, as well as learn more about the history of the Mews and its residents. 

Family multimedia tour

Join Majesty and Scout, two of the horses who live at the Royal Mews – with a special appearance from Rex the Corgi - to discover what life is like at the Mews. From preparations for a State Occasion to the everyday routines of the horses and staff, find out more about the Mews with this interactive, fun guide aimed at children aged 5-12. Available in English. 

Tour for blind and partially sighted visitors

An audio descriptive tour in English is available for blind and partially sighted visitors. It provides information about the Royal Mews as well as directions and location information to assist visitors throughout their visit. The tour is rich in description, giving the listener a sense of the size and scale of the Royal Mews, and of the coaches and carriages on display.

British Sign Language tour

The general tour is available in British Sign Language as a video tour. Subtitles are included. For hard of hearing visitors the multi-media handsets are T-coil compatible and equipped with volume control.


Eating and drinking are not permitted at the Royal Mews. You will be asked to place drinks and food in closed bags before being admitted. Food and drink are not available for purchase at the Royal Mews but there are many cafes and restaurants in the local area. Bottled water can be purchased from the Royal Mews Shop.

Visiting with children

Pushchairs can be taken into the Mews.

Bottled water can be purchased from the Royal Mews Shop. There are a number of cafés and restaurants nearby on Buckingham Palace Road.

Breastfeeding is welcome anywhere within the Mews.

Discover more tips to enjoy your visit with children in our Children and families section.


Please note that there are currently no toilets for visitors at the Royal Mews. We are installing new facilities, which will open in Spring 2020. Alternative toilets are available at The Queen’s Gallery,  a two minute walk, which you can access by showing your ticket for the Royal Mews. Please speak to a member of staff if you require any assistance. We apologise for any inconvenience caused.

1-Year Pass

At the end of your visit, don’t forget to ask a Warden to stamp your ticket to convert it into a 1-Year Pass by asking us to treat your ticket purchase as a donation. Terms and conditions apply.