Mobile menu

Mobility access

Wheelchairs

Manual wheelchairs and rollators (wheeled walking aids with a seat) are available to borrow free of charge, on a first come, first served basis. Visitors will be provided with antibacterial wipes to use on mobility aids before use, staff will clean equipment when it is returned.

 

Access and surfaces

All areas of the Royal Mews have level access. As the Royal Mews is an historic building the floors are uneven and cobbled in places so please take care.

The outside areas of the Mews.

The outside areas of the Mews. ©

Respite seating

Limited benches are available on the visitor route. Seating, in the form of wheelchairs and rollators, can be borrowed. Visitors will be provided with antibacterial wipes to use on mobility aids before use, staff will clean equipment when it is returned.

 

Toilets

Accessible toilets and a Changing Places are available once visitors have passed through the security process, about half way along the visitor route.

The Changing Places toilet, with view of hoist and screen

©

Assistance animals

All registered assistance dogs are welcome, wearing their designated jacket or lead slip. Non-registered dogs, and emotional support animals, are admitted at the discretion of staff on a case-by-case basis. Due to conservation concerns these animals cannot be guaranteed entry.

Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.

Shops

Visitors exit through the Royal Mews shop where the flooring is level with tiles and carpet. All Royal Collection shops are currently operating a cashless system.

Blue carpet, shelves and merchandise in the shop

©

Parking and transport

More information on parking in Westminster www.westminster.gov.uk/visitor-parking

There is no parking available at the Royal Mews. The nearest public parking, on-street bays, are on Palace Street.

The nearest public car parks are:

Q-Park Victoria, SW1P 2TX, which has 6 disabled bays – disabled parking is charged at the standard rate.

www.q-park.co.uk/en-gb/cities/london/victoria/

NCP Victoria, SW1W 9QL, which has 2 disabled bays – disabled parking is charged at the standard rate.

www.ncp.co.uk/find-a-car-park/car-parks/london-victoria/

The nearest wheelchair accessible London Underground station is Green Park. Visitors leave the station and travel down through Green Park, before crossing the front of the Palace and turning right. The Royal Mews is 3 minutes down the road, in the direction of Victoria.

The following buses run close to Royal Mews and are accessible for wheelchair users: 11, 36, 211, C1 and C10.

For further information please see maps & directions.