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Practical Information

Warden with visitors to The Queen's Gallery, Buckingham Palace

Warden with visitors to The Queen's Gallery, Buckingham Palace ©

You can visit The Queen’s Gallery, Buckingham Palace at your leisure using the complimentary multimedia guide, which lasts approximately 1 hour.

Security and Luggage

Security screening

On arrival, you and your belongings will be subject to airport-style security checks. Try to bring as little as possible with you as it will help you to get through security screening more quickly.

Just the same as if you were at an airport, please remove all metal objects from your pockets before going through the security arch and pack cameras, phones, keys and wallets in your bag before placing the bag through the security scanner.

You may carry handbags and use pacemakers, hearing aids and other electrical or electronic equipment needed for health reasons. Please approach a Warden if you have any concerns or require assistance.

Restricted items

Some items, such as large items of baggage, backpacks, pen-knives and scissors will have to be checked in and reclaimed at the end of the visit. Other items may not be brought into the Gallery at all. Download the list of prohibited items below and check before you visit. Please note that the Gallery cloakroom is only able to accommodate baggage which fits the standard hand luggage sizes.

Prohibited items

Smoking, including e-cigarettes is not permitted.

As the Gallery is part of a working royal palace, security and opening arrangements may be subject to change at short notice. Check closure details

Photography, filming & mobile phones

Photography and filming for non-commercial purposes are welcomed at the Gallery. We love seeing your photos on Twitter and Instagram – tag us with your best shots!

Applications for commercial filming should be submitted through this application form.

In consideration of other visitors, mobile phones must be switched off inside the Gallery.

Free WiFi

We provide free WiFi for visitors in our shop. Search for the network 'BuckinghamPalace' on your device.

Multimedia Guide

Enhance your experience at the Gallery with our free multimedia guide, available in English, including commentary from our experts and special insights into the exhibition.

Written transcripts are available in French, German, Russian, Mandarin, Japanese, Brazilian Portuguese, Italian and Spanish.


Eating and drinking are not permitted inside The Queen's Gallery. You will be asked to place drinks and food in closed bags before being admitted. Food and drink are not available for purchase at the Gallery, but there are many cafes and restaurants in the local area. Bottled water can be purchased from the Royal Mews shop nearby.

Visiting with children

Pushchairs can be taken into the Gallery except at very busy times, when they will need to be checked in at the cloakroom and collected at the end of your visit. In those circumstances baby carriers and hip seats can be borrowed free of charge, subject to availability.

Breastfeeding is welcome anywhere within the Gallery.

Toilets and baby-care facilities are located in the Gallery.


Toilets and baby-care facilities are available.

1-Year Pass

At the end of your visit, don’t forget to ask a Warden to stamp your ticket to convert it into a 1-Year Pass. You can enjoy free re-admission for a year by asking us to treat your ticket purchase as a donation. Terms and conditions apply.