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D/deaf or hard of hearing

Induction loops

The ticket sales desks, shop till counters and the multimedia tour collection point are equipped with induction loops. Hearing aids should be switched to the T position. A complimentary multimedia tour is available in English. The tour handsets are T-coil compatible and equipped with volume control. Neck loops are also available on request.

Audio guides being handed out at The Queen's Gallery

Audio guides are available at The Queen's Gallery ©

Tour transcript

A printed D/deaf-friendly Plain English script is available from the multimedia desk.

Guided Tours

British Sign Language (BSL) tours run on selected dates for each exhibition. For more information check our what's on listing or contact the Learning Bookings team on +44 (0)303 123 7323, or e-mail [email protected] 

Assistance animals

Assistance animals are welcome and water is available on request.


There are induction loops at all shop till counters.


For more information or to feed back please e-mail [email protected]