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Blind or partially-sighted


There are 17 steps leading to the exhibition level.

The steps leading to the exhibition level.

The steps leading to the exhibition level. ©


A lift, with voice announcer, provides wheelchair access to the main exhibition and measures 145cm in depth by 82cm in width.

Flooring and surfaces

There are stone and polished wooden floors throughout. There are ornamental grilles in the flooring surrounding each of the Galleries.


Audio Tour

A complimentary multimedia tour is available in English.

Guided Verbal Description Tours

Verbal Description Tours are available at The Queen’s Gallery on selected dates. Please see our What's on listing or contact the Learning Bookings team on +44 (0)303 123 7323 or [email protected].

Large print information

Large print texts are available from the audio issue desk.

Assistance animals

Assistance animals are welcome and water is available on request.


The Queen’s Gallery shop is at split levels, with three steps between levels. A ramp is available on the left-hand side of the shop. The flooring is stone at the entrance and carpet in the shop.

Steps in the Gallery shop.

Steps in the Gallery shop. ©


Accessible toilets are located on the ground floor of the Gallery.


For more information or to feed back please e-mail [email protected]