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The King's Gallery, Buckingham Palace

D/deaf or hard of hearing visitors at The King's Gallery

The Queen’s Gallery has now become The King’s Gallery.

Concessionary rates are available if you have a disability and we offer a free access companion ticket which can be booked online.

Exhibition information

A D/deaf-friendly Plain English script is available to borrow from the multimedia desk. Alternatively, it can be downloaded before a visit.

You can also watch a number of BSL clips on our website about different objects in the Royal Collection.

Royal Portraits English Script

Induction loops

The ticket sales desks, shop till counters and the multimedia tour collection point are equipped with induction loops. Hearing aids should be switched to the T position. A complimentary multimedia tour is available in English. The tour handsets are T-coil compatible and equipped with volume control. Neck loops are also available on request. Equipment is wiped down before use and cleaned on return.

Multimedia guides are available at The King's Gallery©

Assistance animals

Assistance animals are welcome. We recommend that if possible animals wear a jacket or lead slip to identify them as working.

Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.


There are induction loops at all shop till counters. There is a hand sanitiser station at the entrance.

Entrance to the Gallery shop©

The income from your ticket contributes directly to The Royal Collection Trust, a registered charity. The aims of The Royal Collection Trust are the care and conservation of the Royal Collection, and the promotion of access and enjoyment through exhibitions, publications, loans and educational activities.