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Mobility access

There are four different options for visiting the State Rooms of Buckingham Palace, and the garden, from spring 2021:

17 April – 16 May: Guided Garden Tour lasting 90 minutes

21 May – 20 June: Palace Guided Tour lasting 60 minutes (Friday evenings and weekends only)

9 July – 19 September: Garden visit, free flow with additional 30-minute add-on tour available

9 July – 19 September: Garden visit and State Rooms Guided Tour, State Rooms tour lasting 60 minutes (weekends only)

For full details please see here.

The Palace gardens are fully accessible, with hard gravel paths and lawn. There is a slight lip between the path and the lawn. The State Rooms of Buckingham Palace are accessible via two lifts measuring 148cm in depth by 94 cm in width with a weight limit of 500kg, and 160cm in depth by 94cm in width with a weight limit of 750kg respectively.
 

Mobility aids

Wheelchairs

Manual wheelchairs are available to borrow, free of charge but subject to availability, for the duration of a visit. They must be pre-booked by contacting the Specialist Sales team +44 (0)303 123 7324 or [email protected].

You can use your own wheelchair provided it's compatible with the lifts inside Buckingham Palace. The lifts measure 148cm in depth by 94 cm in width with a weight limit of 500kg; and 160cm in depth by 94cm in width with a weight limit of 750kg.

Mobility scooters

Mobility scooters and powered wheelchairs are welcome. If you have a Class 3 vehicle you will be asked to set the speed limiter to 4mph. Mobility scooters are permitted in the Palace provided they are compatible with the lifts. The lifts measure 148cm in depth by 94 cm in width with a weight limit of 500kg; and 160cm in depth by 94cm in width with a weight limit of 750kg. Manual wheelchairs are available for transfer – these must be booked in advance.

Rollators

Rollators (wheeled walkers) are available to borrow, free of charge, but must be pre-booked by contacting the Specialist Sales team +44 (0)303 123 7324 or [email protected].

 

Access

Garden Guided Tours April – May

Access to the Guided Garden Tours from April is via the Royal Mews shop:

Palace Guided Tours May – June

Access to the Palace Guided Tours from May is via the North Centre Gate at the front of the Palace. There is a platform lift in to the Grand Entrance.

The platform lift in the Quadrangle.

The platform lift in the Quadrangle. ©

Once inside the Palace there are 41 steps up the Ministers’ Stairs, with a permanent handrail available on both sides, at the start of the tour:

The Ministers' Staircase

The Ministers' Staircase ©

There are then 23 steps down the Silk Tapestry stairs at the end of the tour.

Lift access is available, the lift measures 160cm in depth by 94cm in width with a weight limit of 750kg.

Palace Garden visit and State Rooms tour July – September

Access to the Palace gardens (and the Palace guided tours) from July is via the Royal Mews shop.

There is level access throughout with two slight ramps as you enter through the Riding School.

Brick paving and ramp downwards in the riding school

©

The route through the garden is free-flow, with clearly marked areas you can visit. Visitors can book an additional 30-minute tour through a second part of the garden. This route is also flat, but with limited seating. 

There are ten steps up from the West Terrace into the State Rooms. Alternatively, a golf buggy is available to transport visitors to the accessible entrance at the front of the Palace.

Steps on the West Terrace

Steps on the West Terrace ©

There are 47 steps on the Grand Staircase leading up to the State Rooms and permanent handrail is available on both sides of the Staircase.

The Grand Staircase

The Grand Staircase ©

There are 23 steps down the Silk Tapestry Staircase at the end of the tour – a permanent handrail is available on both sides.

Paths and surfaces

The garden path is hard gravel.

The garden path.

The garden path. ©

Most rooms in the Palace are carpeted and some have polished wooden floors.

White and golden coloured richly furnished drawing room

©

Respite Seating

Bench seating is available in various locations throughout in the garden.

You are welcome to use walking sticks or folding stools with seat attachments, provided that they have rubber stoppers.

Seating is available in the Palace on request.
 

Assistance animals

Assistance animals are welcome and water is available on request.
 

Shops

A shop is available on Buckingham Palace Road, opposite the Royal Mews, it is accessible.

During the summer, there is a shop in the garden which is accessible via a ramp at both the entrance and exit. The shop flooring is lino.

The Garden Shop.

The Garden Shop. ©

Toilets

Garden Guided Tours April – May

Accessible toilets, and a Changing Places, are available as you enter through the Royal Mews.

Palace Guided Tours May – June

An accessible toilet is available off the Marble Hall.

Palace Garden visit and State Rooms tour July – September

There is an accessible toilet in the garden, accessible via a ramp, and a Changing Places available on request at the Royal Mews.
 

Parking and transport

Parking is not available.

More information on parking in Westminster www.westminster.gov.uk/visitor-parking

The nearest public parking, on-street bays, are on Palace Street.

The nearest public car parks are:

Q-Park Victoria, SW1P 2TX, which has 6 disabled bays – disabled parking is charged at the standard rate.

www.q-park.co.uk/en-gb/cities/london/victoria/

NCP Victoria, SW1W 9QL, which has 2 disabled bays – disabled parking is charged at the standard rate.

www.ncp.co.uk/find-a-car-park/car-parks/london-victoria/

The nearest wheelchair accessible London Underground station is Green Park. Visitors leave the station and travel down through Green Park, before crossing the front of the Palace and turning right. The entrance to the Palace garden is 5 minutes down the road, in the direction of Victoria.

The following buses run close to the Palace and are accessible for wheelchair users: 11, 36, 211, C1 and C10.