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D/deaf or hard of hearing

During the Summer period from the end of July to October there are three different visit options at Buckingham Palace.

During the Summer Opening of Buckingham Palace the magnificent State Rooms are open to the public. The nineteen State Rooms are the main reception chambers of Buckingham Palace, used by The Queen and members of the Royal Family for all kinds of ceremonial, official, diplomatic and personal occasions.

You can also combine a visit to the State Rooms with a Garden Highlights Tour – a guided walk of the most remarkable features of the Palace garden.

Exclusive Evening Tours of Buckingham Palace are also available and last 90 minutes. Visitors have a private tour of the Palace State Rooms in a group of 30, with a Warden guide, which end with a glass of English Sparkling Wine.

Access Companion tickets are available for all visits and can be pre-booked by contacting the Specialist Sales Team on 0303 123 7324 or [email protected].

The Summer Opening of the State Rooms

Concessionary rates for the Summer Opening of the State Rooms are available for you if you have a disability and an accompanying companion will be admitted free of charge. No proof of disability is required.

Induction loops

The ticket sales desks and shop till counters are equipped with induction loops. Hearing aids should be switched to the T position.

Interpretation and Guided Tours

A BSL multimedia guide is available to collect on the day and is included in the admission price.

More information about Buckingham Palace, in BSL, can be found here.

A BSL multimedia tour hand-set

The BSL Multimedia tour ©

Assistance dogs

All registered assistance dogs are welcome, wearing their designated jacket or lead slip. Non-registered assistance dogs, and emotional support animals, are admitted at the discretion of staff on a case-by-case basis. Due to conservation concerns these animals cannot be guaranteed entry.

Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.


Shops

There shop is in the garden, and can be visited after leaving the State Rooms. There are induction loops at all till counters.

Garden Highlight Tours

Enjoy the tranquillity of the Buckingham Palace Garden and discover its highlights on a guided tour led by one of our expert Wardens. Access companion tickets are available by contacting the Specialist Sales Team on [email protected].

Guided Tours, Induction Loops, Interpretation

Palace guides can wear a portable hearing loop system, compatible with hearing aids with a T-switch. If you require the tour to be amplified please email [email protected]. If you are a BSL user and require an interpreter please email [email protected]. Please note we require 10 working days to source an interpreter.

Assistance animals

All registered assistance dogs are welcome, wearing their designated jacket or lead slip. Non-registered assistance dogs, and emotional support animals, are admitted at the discretion of staff on a case-by-case basis. Due to conservation concerns these animals cannot be guaranteed entry.

Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.

Shops

We recommend visitors use the Access Shop, off the Bow Room, before the exit on to the West Terrace. There is a large shop in the garden of Buckingham Palace but this is only available before the Garden Highlight Tour starts. Additional shops are available on Buckingham Palace Road, at the Royal Mews, and The Queen's Gallery, located near the entrance to the State Rooms of Buckingham Palace.

Exclusive Evening Tours

Join an expert guide and be taken on an Exclusive Guided Tour of the magnificent State Rooms once Buckingham Palace has closed to the general public. Access companion tickets are available by contacting the Specialist Sales Team on [email protected].

Guided Tours, Induction Loops, Interpretation

Garden guides can wear a portable hearing loop system, compatible with hearing aids with a T-switch. If you require the tour to be amplified please email [email protected]. If you are a BSL user and require an interpreter please email [email protected]. Please note we require 10 working days to source an interpreter.

Assistance animals

All registered assistance dogs are welcome, wearing their designated jacket or lead slip. Non-registered assistance dogs, and emotional support animals, are admitted at the discretion of staff on a case-by-case basis. Due to conservation concerns these animals cannot be guaranteed entry.

Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.

Shops

The shop, with an induction loop at the till point, is available after the guided tour.