D/deaf or hard of hearing

There are four different options for visiting the State Rooms of Buckingham Palace, and the garden, from spring 2021:

24 April – 16 May: Guided Garden Tour lasting 90 minutes

21 May – 20 June: Palace Guided Tour lasting 60 minutes (Friday evenings and weekends only)

9 July – 19 September: Garden visit, free flow with additional 30-minute add-on tour available

9 July – 19 September: Garden visit and State Rooms Guided Tour, State Rooms tour lasting 60 minutes (weekends only)

For full details please see here.
 

Induction loops

The ticket sales desks and shop till counters are equipped with induction loops. Hearing aids should be switched to the T position.
 

Interpretation and Guided Tours

Garden Guided Tours April – May and Palace Guided Tours May – June

Tour guides can use a hearing helper pack, please notify us at the time of booking if you require a hearing loop – [email protected]

Palace Garden visit and State Rooms tour July – September

QR codes which provide information on the Palace gardens are available to scan on your mobile device as you enter the garden.

BSL tours are not currently scheduled due to social distancing requirements.

Assistance animals

Assistance animals are welcome and water is available on request.

Shops

There is a shop on Buckingham Palace Road, and during the summer, in the garden of the Palace. There are induction loops at all till counters.

For more information or to feed back please e-mail [email protected]