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Buckingham Palace

D/deaf or hard of hearing visitors at Buckingham Palace

During the Summer period from July to October there are three different visit options at Buckingham Palace.

During the Summer Opening of Buckingham Palace the magnificent State Rooms are open to the public. The nineteen State Rooms are the main reception chambers of Buckingham Palace, used by Members of the Royal Family for all kinds of ceremonial, official, diplomatic and personal occasions.

You can combine a visit to the State Rooms with a Garden Highlights Tour – a guided walk of the most remarkable features of the Palace garden.

At other times of the year, Exclusive Guided Tours of Buckingham Palace are available and last 90 minutes. Visitors have a private tour of the Palace State Rooms in a group of 30, with a Warden guide.

We offer a free access companion ticket for all visits.

The Summer Opening of the State Rooms

Concessionary rates are available for you if you have a disability and we offer a free Access Companion ticket which can be booked online. No proof of disability is required.

Induction loops

The ticket sales desks and shop till counters are equipped with induction loops. Hearing aids should be switched to the T position.

Interpretation and Guided Tours

A BSL multimedia guide is available to collect on the day and is included in the admission price.

You can find more information about Buckingham Palace in BSL on our website.

The BSL Multimedia tour©

Assistance dogs

Assistance animals are welcome. We recommend that if possible animals wear a jacket or lead slip to identify them as working.

Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.


Shops

There shop is in the garden, and can be visited after leaving the State Rooms. There are induction loops at all till counters.

Garden Highlight Tours

Enjoy the tranquillity of the Buckingham Palace Garden and discover its highlights on a guided tour led by one of our expert Wardens. We offer a free Access Companion ticket which can be booked online.

Guided Tours, Induction Loops, Interpretation

Palace guides can wear a portable hearing loop system, compatible with hearing aids with a T-switch. If you require the tour to be amplified please email [email protected]. If you are a BSL user and require an interpreter please email [email protected]. Please note we require 10 working days to source an interpreter.

Assistance animals

Assistance animals are welcome. We recommend that if possible animals wear a jacket or lead slip to identify them as working.

Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.

Shops

We recommend visitors use the Access Shop, off the Bow Room, before the exit on to the West Terrace. There is a large shop in the garden of Buckingham Palace but this is only available before the Garden Highlight Tour starts. Additional shops are available on Buckingham Palace Road, at the Royal Mews, and The King's Gallery, located near the entrance to the State Rooms of Buckingham Palace.

Exclusive Guided Tours

Join an expert guide and be taken on an Exclusive Guided Tour of the magnificent State Rooms once Buckingham Palace has closed to the general public. Access companion tickets are available by contacting the Specialist Sales Team on [email protected].

Guided Tours, Induction Loops, Interpretation

Guides can wear a portable hearing loop system, compatible with hearing aids with a T-switch. If you require the tour to be amplified please email [email protected]. If you are a BSL user and require an interpreter please email [email protected]. Please note we require 10 working days to source an interpreter.

Assistance animals

Assistance animals are welcome. We recommend that if possible animals wear a jacket or lead slip to identify them as working.

Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.

Shops

The shop, with an induction loop at the till point, is available after the guided tour.


The income from your ticket contributes directly to The Royal Collection Trust, a registered charity. The aims of The Royal Collection Trust are the care and conservation of the Royal Collection, and the promotion of access and enjoyment through exhibitions, publications, loans and educational activities.