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School session

The Fire at Windsor Castle......... Sensory Session

  • Windsor Castle
  • Monday, 20 Sep 2021 - Friday, 22 Jul 2022
  • Early Years Foundation Stage
  • English, History
  • Changes within living memory, Communication language and literacy, People and places in your locality, Significant historical events
  • Details
  • Travel
  • Lunch facilities
  • Access
  • How to book
  • Prices
  • Security



‘Fire! Fire!’ a footman called out. This fun sensory session tells the story of how the fire broke out at the Queens Home in 1992 and how the community battled to save and restore the wonderful building, and its precious artworks inside. Pupils will be immersed in the sounds and smells of that day and can handle real fragments from the damaged Castle itself.  This stimulating session is a great way to introduce children to Windsor Castle.

The session is excellent for SEND groups, including PMLD. 

Session Learning Objectives:

  • To support Early Learning Goals.
  • To stimulate the children’s interest in the Royal Collection within the beautiful State Apartments.
  • To encourage the children to discover the history of Windsor Castle
  • Through sensory interaction, to experience Windsor Castle using a fun and appealing approach.

In this session children will:

  • Hear the incredible story of the fire in the rooms where it happened
  • Handle remnants from the damaged rooms and chandeliers
  • Immerse the senses of smell, touch, sight and hearing
  • Listen to a member of the Learning Team telling a sensory story of how The Queens Castle was saved.

The session can be adapted for diverse SEND groups and for slightly older Reception aged children; it can be a stationary session or carried out on the move.

Available on Weekdays

Session times: State Apartments – 10:30, 11:30, 12:30 and 13:30

Duration: 40 minutes

"I just wanted to say a BIG THANK YOU! We all had such a great time!! Staff praised how organised everything was and how relevant the sensory story was to our students. Thank you for making our visit so smooth. Thank you for giving our students the opportunity to experience something that otherwise they would have not been able to access."  PMLD group Teacher




Windsor Castle, Windsor, Berkshire, SL4 1NJ

By car

There is no visitor car parking at the Castle, so we recommend you use public car parks in the town centre. Details about parking can be found on

By train

The nearest stations are 'Windsor & Eton Central' or 'Windsor & Eton Riverside'.  Visit National Rail Enquiries for times and fares.

By coach / bus

Green Line 702 service operates daily services from Greenline Coach Station which is near Victoria station, London.

Surbiton Coaches runs a shuttle bus service between Windsor Castle and Hampton Court Palace from spring to autumn. 

Tour companies operate excursions to Windsor Castle from many London hotels. For details, please ask your hotel concierge.

Lunch facilities

Lunch facilities

Subject to availability, pre-booked school groups will have use of the facilities at the Learning Centre, now located inside the Castle walls.  This is your base for the day and you will receive a coach pass to enable your coach driver to set you down and collect you nearby the castle.  Facilities include a space to eat packed lunches, plenty of designated school's toilets and a safe place to leave coats and bags.



Our learning programmes are designed to be accessible to all pupils.  Most of our sessions can be adapted to meet any educational or access needs your group may have.  Please ask for details when booking.

You may find the information for visitors on the Autism spectrum helpful when planning your visit to Windsor Castle.

Our presentation Introducing you to the Learning Centre and Castle Precincts (SEN groups) is a useful starting point for familiarising yourself and your special needs pupils with these spaces.

The Learning Centre is fully accessible with suitable toilets and a changing places facility. 

How to book

How to book

To find out more or to make a booking contact the Learning Bookings team.

Please have to hand:

  • Preferred date and possible alternatives, plus time of arrival
  • Numbers of children and supervising adults
  • The taught programme you would like
  • Details of any special educational or access needs

You will then be sent a reservation letter, together with your teachers’ resource pack, giving a date by which full payment must be received to secure the booking.

Please note: you may be asked to cover the cost of the session if you cancel within short notice of your visit.  Non-booked schools will be charged at standard group admission rates.  Please see our Terms of Application for Learning Group Admissions.

Contact us

Learning Bookings Team
Ticket Sales and Information Office
Buckingham Palace
London SW1A 1AA

T. (+44) (0)303 123 7323
F. (+44) (0)20 7930 9625
[email protected]

Sharing Learning Objectives

Sending us your learning objectives prior to your visit will help us tailor the session to your group’s requirements. Please contact us in advance if you have any specific learning objectives in mind.

Planning Visits

Once you have made your booking, we offer two complimentary tickets for you and a colleague to conduct a planning visit.  If you would like to meet a member of the Learning team during this visit, please let us know at the time of booking.

Our presentation Introducing you to the Learning Centre and Castle Precincts is a useful starting point for familiarising yourself and your pupils with these spaces.

Teachers' Packs for each site can be downloaded here.



Reduced-rate admission for school groups

Pre-booked school groups: £6.00 per pupil
Children in Reception or below: FREE
Discounted rate for schools in the Royal borough 

Accompanying adults

One teacher or adult helper is admitted free of charge at the following ratios:

Under 5s - 1 adult: 3 pupils
Years 1 to 3 - 1 adult: 6 pupils
Year 4 and above - 1 adult: 10 pupils

Please ask for details of rates for additional adults when booking.

All online workshops: £50 per class session. 

Windsor Lite workshops: £100 per session, £25 per additional session plus travel costs incurred by RCT staff.



Royal Collection Trust sites have airport-style security measures at all public entry points, through which all visitors, including school groups, are required to enter.  All adults and children will be asked to:

  • Allow any bags to be searched by hand
  • Walk through a metal detector arch, one at a time
  • Switch off mobile phones

The Royal Collection Trust Learning section asks that teachers undertake the following guidelines to make entry to Royal Collection Trust sites as smooth and quick as possible:

  • Please arrive at the Royal Collection Trust site at least 30 minutes before the scheduled time for the booked workshop
  • Teachers and children should not bring the following: scissors, compasses, metal cutlery, sharp metallic implements
  • Only bring what you need! The Royal Collection Trust Learning section can provide all necessary equipment such as clipboards, pencils and drawing materials (groups can bring their own sketchbooks if they prefer to use these)