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Working for us
Find out about our huge range of roles and what it's like working for Royal Collection Trust
Summer jobs
Each year we recruit around 350 summer staff to help our front-of-house teams create a memorable experience for millions of visitors from all over the world. We look for warm and enthusiastic people with a passion for excellent customer service.
To find out more about the roles we offer, please visit the following pages, or view our current vacancies.
Frequently asked questions
Applications
When do the summer vacancies open for applications?
Applications for summer vacancies are typically open between mid-December and late January.
To view our current vacancies please click here.
How do I apply for a summer job?
We only accept applications submitted using our online application form. CVs emailed to us will not be considered.
Apply for a summer job by clicking 'Apply Now' on the specific vacancy's information page on our recruitment website; this can be reached by clicking the links on our current vacancies page.
Please note that we are unable to accept applications from individuals who do not have the right to work in the UK.
Can I apply for more than one summer vacancy?
You can only submit an application for one of our summer vacancies, therefore please read the job description and carefully consider which role best suits your aims, skills and experience
We will review your application against our criteria and may consider you for another role if we feel this would be appropriate.
When do I need to be available to work?
The State Rooms at Buckingham Palace are typically open from July until late September or early October and we require full availability from our summer staff during this period. Please note that, for operational reasons, we are unable to accept requests for holidays during this time.
Windsor Castle and the Palace of Holyroodhouse are open all year round. We recruit extra summer staff at these locations each year, and these contract dates vary – please check the advertisements for specific start dates
When will I hear if my application has been successful?
You will be contacted by email once you have submitted your application. Please note that due to the volume of applications that we receive this may take up to one month after the closing date.
You can log in to the communication centre at any time to check the status of your application.
What do I need to bring to the assessment centre or interview?
If you are invited to an in-person assessment centre or interview, please ensure that you complete your registration details in advance via the email from our visitor registration system. It is important that you carefully note the identification requirements so as not to be refused entry.
Identification
You will be required to provide two forms of identification; one from Group A and one from Group B.
Group A (photographic ID):
- Passport
- UK or EU photo driving licence
- EU identity card
Group B (proof of address):
- Bank Statement (issued within the last 3 months) – a stamped print-out provided by your local branch will be accepted
- Utility bill/council tax statement/pay slip (issued within the last 3 months)
- Driving licence (paper counterpart)
**Please note that you are required to provide proof of the address you submit on your registration form**
Education certificate
You will still be able to attend an assessment centre if you do not have your educational and/or professional certificates. However, please note that you will be required to show these at a later stage, should you be successful.
What happens at the assessment centre?
For some summer positions we invite candidates to attend an assessment centre, where you will meet members of the team you could be joining. This assessment centre could be held either in person or virtually using an online platform.
It is an interactive session, and you will be provided with lots of information about the role and what it is like to work for Royal Collection Trust during the summer.
There may be a short task for you to complete on the day, for which you will not need to prepare in advance. You will then have a one-to-one interview, allowing us to discuss your application in more detail, and during which you can ask us questions.
When will I find out if I have been offered a summer position?
All candidates who attend an assessment centre will be contacted via email to inform them whether or not they have been successful.
Please note that as we see a high number of candidates at our assessment centres, this may take up to one month after your interview.
Successful Candidates
Is there anything I need to do if I am offered a summer position?
HR will contact you if there is any outstanding information that you are required to provide. We would be grateful if you could respond to any correspondence as quickly as possible, so as not to delay the process.
When will I receive my contract pack?
You will receive your contract pack within two months of receiving your offer of employment. Please note that this will be sent to the contact details on your application form, unless we are notified otherwise.
When will I hear about registration and training?
You will receive an email about registration and training closer to your start date. We would be grateful if you would carefully take note of the timings and the required documentation, to avoid any delays on registration day.
What do I need to bring to registration?
Please see below a list of the necessary documentation that must be presented for your registration day and your first day of training. Please note that you will not be permitted to enter Buckingham Palace on your first day if you do not bring the required documents
Forms Of Identification
You will need to bring one proof of photographic identification/eligibility to work in the UK and one proof of address. Please note these must be two separate documents. In addition you will also bring photocopies of these documents (please provide a copy of the photo page and cover pages of your passport, with the crest):
Personal Identification / Eligibility To Work In The UK
- Passport (If you are a Non-EU national please bring a valid visa/resident permit as well)
- EU Identity Card
If you do not have a valid passport or EU identity card, please contact a member of the HR team well in advance of your registration day on 0207 024 5999.
Address confirmation (issued within the last three months)
- Utility bill
- Bank or building society statement (a stamped print out provided by your local branch will be accepted)
- Mobile phone bill
- Letter from student loans company
- Council tax statement
- P60
- Letter from HMRC
- Full Driving Licence
Please note we cannot accept a print out of an online bank statement (or mobile phone bill) unless it has been stamped by your local branch.
Education certificates
You are only required to bring these if you have not already provided them. You will need to bring along originals of your two most recent education certificates. For example:
- GCSEs or equivalent
- A Levels or equivalent
- Further or higher education certificates including college diplomas and university certificates
Pay Roll Forms
Please bring confirmation of your bank details. You will also need to bring with you your P45 if not previously submitted, along with details of any secondary employment, if applicable.
It is essential that if you have any queries or concerns you contact a member of the HR team well in advance of your registration day on 0207 024 5999.