Mobile menu
Our sites are currently closed, but you can browse the Collection or shop online. More info

D/deaf or hard of hearing

Induction loops

The ticket sales desks, shop till counters and the audio tour collection and return points are equipped with induction loops. Hearing aids should be switched to the T position. A complimentary audio tour is available in English. The audio tour handsets are T-coil compatible and equipped with volume control. Neck loops are also available on request.


Guided Tours

British Sign Language (BSL) tours run on selected dates. For more information check our what's on listing or contact the Learning Bookings team on +44 (0)303 123 7323 or [email protected] 


Assistance animals

Assistance Animals are welcome and water is available on request.



The shop is located opposite the Café and next to the entrance to The Queen’s Gallery. There are induction loops at all the till counters.

The Gallery shop.

The Gallery shop. ©

For more information or to feed back please e-mail [email protected]