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Summer Ticket Sales and Information Assistants

Chloe, Summer Ticket Sales and Information Assistant


We provide a ticket-sales service for visitors to all of The Queen's official residences, either by telephone in our Contact Centre at Buckingham Palace or face to face at the sales counters.  

Throughout the summer we are given the training we need to be able to provide a thought-provoking and memorable visit to each site. We answer customers' questions, promote all the exhibitions, tours and events on offer and build each visitor a great day out.


We enjoy working in a team to provide brilliant customer service. In this fast-moving environment it is important that we can prioritise our workloads and manage our time effectively even when things get busy. Above all, clear and confident communication skills are vital, as is the ability to relay information accurately and concisely to visitors from around the world.

Latest vacancies

Visit our Current vacancies page to view Royal Collection Trust's latest opportunities in London, Windsor and Edinburgh, including summer jobs and internships.