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Policies

Information about Royal Collection Trust's key policies be found here. We continuously strive to monitor, review and update these policies to ensure we meet regulatory and legal requirements.

Freedom of Information

On 1 January 2005, the Freedom of Information (FOI) Act 2000 and the Freedom of Information (Scotland) Act 2002 came into force.  From this date any person of any nationality can make a request to see information held by public authorities, except where special exemptions apply.

FOI status of Royal Collection Trust   

Neither Royal Collection Trust nor Royal Collection Enterprises are public authorities within the meaning of the FOI Acts, and they are therefore exempt from the provisions of the legislation.

Despite its exemption from the FOI Acts, Royal Collection Trust's policy is to provide information as freely as possible. For example, details of Royal Collection Trust’s activities and expenditure are published annually and are available on this website.

If you have a question about Royal Collection Trust that is not answered by the information found on this website, please write to:

Director of the Royal Collection
York House
St James's Palace
London  SW1A 1JR

Information held by public authorities relating to Royal Collection Trust    

Public authorities may hold information relating to Royal Collection Trust on a wide range of subjects, such as exhibitions, loans and visits by members of the Royal Family, although certain exemptions may mean that this information will not be released.  For example, personal information, commercially confidential information or Royal Household communications have special access provisions and exemptions under the terms of the legislation. FOI-related applications should be made direct to the public authority concerned.     

Further information   

Details of the Royal Household’s FOI status are available on the British Monarchy website.

Questions about Royal Collection Trust's FOI status should be addressed to:

Director of Records
Buckingham Palace
London  SW1A 1AA


The income from your ticket contributes directly to The Royal Collection Trust, a registered charity. The aims of The Royal Collection Trust are the care and conservation of the Royal Collection, and the promotion of access and enjoyment through exhibitions, publications, loans and educational activities.