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The official residences of Her Majesty The Queen to reopen to the public

Release date: Wednesday, 8 July 2020

Royal Collection Trust is delighted to announce that Windsor Castlethe Palace of Holyroodhousethe Royal Mews at Buckingham Palace, and The Queen’s Galleries in London and Edinburgh, as well as Royal Collection Trust shops, will reopen to the public on Thursday, 23 July 2020.

Our online Ticket Office,, reopens today, 8 July 2020.

The safety and wellbeing of our visitors and staff are our priority. Therefore, in line with Government guidance, we have introduced a number of measures to ensure that the Palaces, Galleries and shops can reopen safely and visitors can return with confidence. These include:

  • The introduction of timed tickets at all sites in order to manage visitor numbers. Visitors must book tickets in advance through as capacities will be limited.
  • Markers and signs to help visitors maintain social distancing, with staff on hand to manage the flow of visitors in queuing areas and indoor spaces.
  • The introduction of one-way routes in some areas.
  • Hand sanitiser stations along the visitor routes.
  • Enhanced cleaning regimes.
  • Perspex screens at all till points, with payment by card only.
  • All front-of-house staff fully trained in COVID-secure procedures.

With these measures in place, Royal Collection Trust has acquired the ‘We’re Good to Go’ Industry Standard mark, recognised by VisitEngland and VisitScotland.

The Palaces, Galleries and shops will open five days a week for the foreseeable future, remaining closed on Tuesdays and Wednesdays. The Café at the Palace of Holyroodhouse will also open five days a week, initially offering takeaway service only.

At The Queen's Gallery, Buckingham Palace, George IV: Art & Spectacle has been extended until 1 November 2020. The exhibition explores the life and collecting of arguably the most magnificent, and certainly the most flamboyant of British monarchs.

Eastern Encounters: Four Centuries of Paintings and Manuscripts from the Indian Subcontinent will open at The Queen's Gallery, Palace of Holyroodhouse on 23 July 2020. The exhibition presents the Royal Collection’s exceptional holdings of South Asian paintings and manuscripts and will be on display until 31 January 2021. 

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